MT
Moshiane T
1 reviews | Active since Dec 2023
03 Jul 2024, 18:48
Complaint
I have been having a problem with Capitec app when I'm purchasing prepaid electricity. The voucher says it is already used and this happened 5 times. I want them to refund me my money.
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Replies (1)
Capitec Bank's replyOfficial
03 Jul 2024, 20:09Good day Moshiane.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply03 Jul 2024, 20:09
Official
Good day Moshiane.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.