NM
Ntsikelelo M
1 reviews | Active since Mar 2020
22 Jun 2021, 11:52
Complaint
I've been emailing Capitec bank for the past 4 weeks+ now, asking them to assist me as I wanted to settle my loan. I've been receiving automated responses informing me that they will be in contact with me within their turn around time. Which I assume its 21 days, because up until now I haven't received any response. I am unable to go to the bank because I have a young child whom I am trying to protect from this Virus
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Capitec Bank's replyOfficial
22 Jun 2021, 11:55Good day Ntsikelelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Jun 2021, 11:55
Official
Good day Ntsikelelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank