Complaint about Capitec who blocked people account without hearing a valid story

I Phumla Luna Identity number...***. would like to inform Hellow Peter about my concerns.I'm a member of a Stokvel that does the eradicate of poverty and as community members we like to help each other.

Members Tsolo account number *** and Ms T. P Khumalo *** Link *** Capitec voluntarily gave us or allowed us to use their capitec account details to deposit the money and then they normally transfer the money back to us after 10 days to continue with our plan of helping each other in renovating,building houses and buying furnishers. We do a lot of things in our Stokvel to assist each other financially and depending on which plan you choose to be a part of.Now the account has been suspended or closed and nobody from capitec called to inform both the owners of the accounts.

We are very disappointed with the capitec services. Lastly we all know that in South Africa there are no jobs even if u are working the cost of living is too high we need multiple streams of income to eradicate poverty.Our children are educated but no jobs they are trying other sources of income by joining these stockvel but banks are oppressing us as blacks without even calling the owner to hear her side of the story Urgent response to this matt8 is highly appreciated Thank you