COMPLAINT ABOUT CAPITEC BANK

Although I have previously experienced good service from Capitec Bank, today I am complaining. I was the victim of bank ***** by people claiming to contact me from Capitec Bank ***** division. An amount of R2500 was then removed from my bank account and some of my debit orders were reversed, which means that I was in arrears with those companies. I immediately reported it and cancelled my cards etc. The case was logged with the real Capitec Bank ***** division. I was now informed that they are sorry, but there is nothing they can do about it. I have heard from several other people who experienced the same thing. I believe these *****sters are working in the bank and this is totally unacceptable. People are ****** by the exact financial institutions we trust with our money. I will not recommend Capitec Bank to anyone anymore and I am hugely disappointed. They did not even contact me to give the outcome of the investigation - I had to contact them.