Complaint about Capitec
I am registered with one of the credit bureaus. A week ago I received a notification that Capitec made an enquiry into my credit report(score). I then contacted Capitec as I have not authorised such a transaction in any form. After a total of seven emails and twitter messages, I have yet to receive any response from Capitec. I will be lodging a formal complaint with the Banking Ombudsman _ what a shame
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Capitec Bank's replyOfficial
15 Mar 2021, 19:32Good day Thandi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Mar 2021, 19:32
Official
Good day Thandi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank