LN
Lucia N

1 reviews | Active since Sept 2020

30 Sept 2020, 11:06

Complaint

On the 27 of may at 04:35 I received a notification from my Capitec saying pachase of -R500.00,so I went to paarl mall Capitec branch ,they say I haven't reflect on their system ,they promised to call me me and let me know what happened ,the lady that called me didn't know wheres my money till today I haven't received my money back can somebody help me and investigate that transaction

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Sept 2020, 13:07
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank