sR
semakaleng R
1 reviews | Active since Jul 2013
04 May 2020, 09:50
COMPLAINT
Dear Capitec,
How do you expect us to into the Branch to activate Banking on the APP in this Pandemic.
COME ON! ***
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
04 May 2020, 11:11Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply04 May 2020, 11:11
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
06 May 2020, 10:19Good day Miss Ramela
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and a SMS has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and a SMS has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply06 May 2020, 10:19
Official
Good day Miss Ramela
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and a SMS has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and a SMS has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank