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Amanda N

1 reviews | Active since Jun 2022

11 Oct 2022, 11:08

Complaint

Capitec is failing to refund my money back an incident that happened on the 6th of October is still being investigated as they say. I want my money back its not my fault that their ATM failed to work. I just want my R810 back before the end of today.

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Replies (3)
Capitec Bank
Capitec Bank's reply11 Oct 2022, 11:10
Official
Good day Amanda 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
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Amanda N's update11 Oct 2022, 11:35
Reviewer Update
You have been saying that this whole time I want my money back, cause your fault is not mine.
Just give me my money back I don't want next of business I want my money.
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Amanda N's update12 Oct 2022, 22:31
Reviewer Update
I got a message that by the 14th my issue will be resolved and they said I will get a call, you only have tomorrow. I want my money Capitec