ZG
Zanele G
1 reviews | Active since Oct 2020
28 Oct 2020, 12:05
Complaint
I Ntombizanele Gaba was in an online stokvel where I was paid by a peer an amount of R10 000 whereby she went to the bank after the stokvel collapsed and **** that I sold her aluminium windows so I haven't delivered hence my bank account was closed
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Replies (2)
Capitec Bank's replyOfficial
28 Oct 2020, 16:59I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regardsCapitec Bank
Capitec Bank's reply28 Oct 2020, 16:59
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regardsCapitec Bank
Capitec Bank's replyOfficial
30 Oct 2020, 15:44Good day Zanele G
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply30 Oct 2020, 15:44
Official
Good day Zanele G
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank