NM
Nthabiseng M
1 reviews | Active since Nov 2015
23 Jul 2019, 15:14
Complaint
I recently logged a complaint through Capitec regarding a service provide that i didn't authorize to debit me money twice in a space of 2 days. i logged a complaint through to Capitec to investigate 3 weeks ago and till this day i haven't received any feedback after i have make numerous follow ups. Am getting annoyed with the lack of feedback.
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Capitec Bank's replyOfficial
23 Jul 2019, 16:25I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply23 Jul 2019, 16:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,