Complaint

I was at Jabulani Mall Capitec bank to open an app and to change my bank card,the consultant gave me bad service,she told me to download without any assistance,she was busy with her nails without any help,I tried to download but I failed because no one was assisting me,she told me that my phone is not working because it can't send messages,she send me to Vodacom, without any care,she was busy with her nails,I started to shout other lady interven ,she shouted at me because I was telling them that they can't help there clients we exchange word's and she promised to beat me,all the stuff were shouting at me and they chased me the branch manager promised to close my account and ban me front using Capitec but at the end he assisted me with the app,and he didn't want to hear my side of he was protecting the stuff member,my heart's is very painful becouse I went the for help but they failed me,I am very surprised how client are treated at Capitec Bank, time was about 15h00 my name is Themba shashu i live at Emdeni Soweto,the Capitec I am complaining with is the one that inside the mall at the intrence.my cell number ***.