LB
Leah B
1 reviews | Active since Jun 2018
22 Nov 2018, 12:15
Complaint!!!
Just had an experience of their ATM switching off then on while making a deposit of almost R12000 and I'm being told to sit and wait for a consultant while my family needs the money at home. They say their technology is one of the best, why cant they track what happened and sort it out? This is alot of money for people to expect me to just relax and wait for a query to be lodged!
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Capitec Bank's replyOfficial
22 Nov 2018, 13:16Good day
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply22 Nov 2018, 13:16
Official
Good day
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
Best regards,