RM
Retsibile M
1 reviews | Active since Jul 2018
04 Jul 2018, 08:59
Complaint
I took a loan at African bank on the 26/06/2018 And few hours Later at 12h05 I received a call from a man say that his calling from African bank he wants me to confirm my details and I did and on Wednesday I realised my phone was not working and went to Capitec to see if my money was there and I found that it was transferred to another Capitec account and now no one is willing to help me. Capitec it says it can't help me even if the other account was theirs . Please someone help me.
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Replies (2)
Capitec Bank's replyOfficial
04 Jul 2018, 10:03I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply04 Jul 2018, 10:03
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
05 Jul 2018, 16:37Good day Mr Mbele
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply05 Jul 2018, 16:37
Official
Good day Mr Mbele
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Best regards,