LV
Lihle V

1 reviews | Active since Oct 2020

03 Oct 2020, 09:49

Complaint

I had a very unpleasant experience with the branch manager of Capitec in Southernwood East London by the name of Luyolo Ngxutha. The consultant who was assisting me "Janine" was more helpful then him, he could learn a thing or two from the consultants as he was very rude and arrogant towards me, when I told him I was going to complain about this he told me to go ahead, I'm very disappointed in this and plan to take further steps in this.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Oct 2020, 12:03
Official
Hi Lihle

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank