TM
Tarrance M

1 reviews | Active since Jan 2024

07 Aug 2025, 13:50

Complaining about the clearance of (handed over account)

My name is Tarrance Mtiyo I took a loan at Capitec bank back in 2013 and I got retrenched after 5 months, I couldn't pay the loan and they handed me over to the attorney's fine! I've paid the a the account and 2022 they sent me the pay up letter fine! I wrote an email to Capitec to be cleared and they requested the transfer form 17.7 okay fine, I got the transfer form and sent it again 24 April 2025 and guess what! They just ignored me untill to date.

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Aug 2025, 14:39
Official
Good day Tarrance Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
TM
Tarrance M's update13 Aug 2025, 13:52
Reviewer Update
Thank you so much to Hellopeter for this helping platform.
I'ld like to thank you so much to Madeleine from Capitec bank for helping me with clearance.
Much appreciated 🙏