DM
Daniel M

1 reviews | Active since May 2020

25 May 2020, 12:38

Complaining about bad service at capitec

Good day sir/madam or I would like to say what I've been through with capitec since I was bank with them, I was ****** my phone and wallet were taken away from me when I went to apply for a new card I was told that I can't get a new card coz there was money which was sent to my account , I had no clue what was happening with my account since I lost everything I had I was told that its under investigation from 2016 till now I can't get a new card please help

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 May 2020, 15:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
DM
Daniel M's update25 May 2020, 21:47
Reviewer Update
Thank you very much and your feedback will be highly appreciated.