CS
Chantal S
1 reviews | Active since Mar 2022
02 Mar 2022, 21:16
Complain
My capitec account was blocked because of a certain Amount which was sent in my account and the money wasn't mine i sent that money to a luno a account as i was told i went to capitec bank branch they told me to submit my affidavit and ID copy i did that on the 7 of February I've been visiting the branch since to check but no feedback now i have no access to my account coz of this money I didn't even use they didn't even give me the reference number
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Replies (2)
Capitec Bank's replyOfficial
02 Mar 2022, 21:23Good day Chantal
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Mar 2022, 21:23
Official
Good day Chantal
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
CS
Chantal S's updateReviewer Update
04 Mar 2022, 03:03I haven't gotten any feedback even now I've been waiting... It's a month now and my life is stuck nothing is happening
CS
Chantal S's update04 Mar 2022, 03:03
Reviewer Update
I haven't gotten any feedback even now I've been waiting... It's a month now and my life is stuck nothing is happening