TM
Thembani M

1 reviews | Active since Sept 2025

07 Sept 2025, 11:46

Complain

late 2021 me and my Wife had financial problems then she went for debt review which also affected me then capitec stopped deducting the money that I was paying them for the loan I took from but we arranged and I only jumped two months before we arrange and we arranged ( they gave me the account to pay to and I paid till I finished and asked for paid up letter and they gave me) and my problem is that on experian shows that I missed pay them 10 months instead of 2 months so I am not happy about that they must check and fix it.

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Sept 2025, 12:37
Official
Good day Thembani Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank