ZK
Zibuyile K

1 reviews | Active since Jan 2020

26 Jan 2020, 06:25

Complain

March 24 ,2016. I did a cellphone banking of R2200 to a wrong account. Immediately I phoned Capitec to reverse the money. Until today I haven't got my money back, was told the money is on hold . Really Capitec bank how can you do this to me..it's been 3 yrs waiting . I need my money back.

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Jan 2020, 11:37
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
ZK
Zibuyile K's update05 Feb 2020, 15:03
Reviewer Update
I'm still waiting for feedback from Capitec bank regard my review.

Thankyou
Z.P khumalo