PD
Pfarelo D

1 reviews | Active since Feb 2021

20 Feb 2021, 10:06

Complain

Hello Peter, so someone tempted with my capitec account, they took total amount of R599 I went to germiston golden walk branch yesterday , the lady told me there is totally nothing she can do I then ask my friend on my Watsap who is working at capitec, she said she is lazy to work tell her she must call, the results I got was 1.they have closed my account in the name of doing investigations 2 they will creat a new card and il have to pay 70 rnd should they solve the issue or not 3: they will deduct amount of R170 for doing their job investigations It’s so easy for *****’s to access capitec and I have to pay for that ?

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Feb 2021, 10:08
Official
Good day Pfarelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank