RB
Romy B

1 reviews | Active since Nov 2019

04 Nov 2021, 17:11

Complain

Good day i just spoke to the capitec head office i dont have a job i was dismissed and have been home for 4 months i have arrangement for 90 rand for my loan and R50 rand for my credit card they took off 724 rand from my uif that is **************** i ve been with capitec for while but becausr of this i want to leave the bank

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Nov 2021, 06:27
Official
 Good day Romy

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 


Capitec Bank 
Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:29
Official
Hi Romy 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank