Complain

Hell there Capitec has just made R1300 out of my mistake They are refusing to reverse the money while they can see it was from my account. I made a payment to a wrong person. Using my app the money is still in the account but Capitec can't do anything about it.. The contact of the person is going to voice mail for the past 24 hours. I was told that I should go open a case but my biggest question against who? I never been so helpless 😭😭😭 Capitec system needs to be reviewed... What is a point of using the bank that cannot help you 😭😭😭😭😭