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Noxolo N

1 reviews | Active since Aug 2024

31 Aug 2024, 11:01

Complain

I’m Noxolo Ngcobo i want to send a complain about Capitec bank my account is blocked I have sent via email all the requested documents on the 16th of August 2024 and went to the branch at Watercrest mall resend the documents on the 25th of August 2024 but still my account is on hold I have waited too long it almost a month now it blocked I didn’t even get paid at work. I have been call different numbers there’s no find back they are sending me up and down.

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Replies (2)
Capitec Bank
Capitec Bank's reply31 Aug 2024, 12:07
Official
Good day Noxolo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Noxolo N's update31 Aug 2024, 12:36
Reviewer Update
Thank you I hope this time around It will work because I really don’t know what is wrong cause I did what was required of me but all I get is different answers from different people with no solution to my problem.