TR
Thabisile R

1 reviews | Active since Dec 2021

20 Jun 2022, 13:14

COMPLAIN

I wrote a review regarding Capitec Bank, and they promised to get someone to contact me till today. I have never received a call yet they sending numerous messages that I did not pay for my loan. I called the collections department and they did not help.... I called the Capitec complaints Department still there was no Help...... capitec you making things so difficult for your clients...... Your smses are depressing and daunting 😡😡😡😡😡😡😡😡

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Jun 2022, 13:17
Official
Good day Thabisile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank