MM
Matlakala M
1 reviews | Active since Mar 2020
08 Dec 2021, 08:20
Complain
Good day
Yesterday I had an incident with withdrawal at standard bank ATM using capitec card the machine went off while the money is out from my account so I didn't get my money I have tried to call capitec and they told me I have to wait for 30 days I am not happy with their service 30 days it's far because I need that money
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
08 Dec 2021, 08:46 Good day Matlakala
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply08 Dec 2021, 08:46
Official
Good day Matlakala
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 21:39Hi Matlakala
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:39
Official
Hi Matlakala
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank