SZ
Sandiso Z

1 reviews | Active since Aug 2022

06 Aug 2024, 22:10

Complain

Complain I Mr S Zulu ID *** I am very disappointed with Capitec as my account has been closed for misunderstanding rather a miscommunication between me and someone who was owing me money. I expected Capitec Bank to consult me and hear the side of my story before they can do anything in my account. Now my account is blocked because of someone who was owing me money than paid me while didn't want to pay and reported me as a ****mer.

My account is being used regularly for my salary, I am now blocked after receiving those funds. Please help me because I do not know what is happening.

I am very disappointed and frustrated.

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Aug 2024, 07:13
Official
Good day Sandiso Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank