DL
Danny L

1 reviews | Active since Sept 2018

22 Nov 2018, 15:16

Complain

I went and visit attragevile branch on Tuesday the lady by the name of mamello was the one who was helping me, the lady is rude and impatient whereby she was shouting at me for asking her to help me with the app. I don't think I ll ever use that branch ever again.

0
Replies (2)
Capitec Bank
Capitec Bank's reply22 Nov 2018, 15:33
Official
Good day 

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply26 Nov 2018, 15:06
Official

Good day Danny

Thank you for bringing this to our attention.

Please refer to your email for more information.

Kind regards
Nondi Tsholoba

Best regards,