TM
Tebogo M
1 reviews | Active since Jul 2018
28 Jul 2023, 14:35
Complain
My bank account has been closed, apparently due to something I have no knowledge of. I submitted an affidavit and all requested documents and still my account is not being opened. Now I have no access to my account and I need to use my money... I am flabbergasted.
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Tebogo M's updateReviewer Update
28 Jul 2023, 14:42I also didn't mention that I had to walk from the branch at the mall to the one on Thabo Mbeki street because after someone at the door was unable to assist she then said I must go follow the queue. After being in the branch for 20min. When I told her I can't be last in queue because those in the queue found me in the branch and no one told me the ticket system isn't working. They only telling me when I now have to queue. I am fed up with capitec. I was even told that I can't cancel my account and have my money transferred to another bank. I am willing to go open a new bank account just so I can get away from such servicing.
TM
Tebogo M's update28 Jul 2023, 14:42
Reviewer Update
I also didn't mention that I had to walk from the branch at the mall to the one on Thabo Mbeki street because after someone at the door was unable to assist she then said I must go follow the queue. After being in the branch for 20min. When I told her I can't be last in queue because those in the queue found me in the branch and no one told me the ticket system isn't working. They only telling me when I now have to queue. I am fed up with capitec. I was even told that I can't cancel my account and have my money transferred to another bank. I am willing to go open a new bank account just so I can get away from such servicing.