AS
Andrea S
1 reviews | Active since Jun 2022
06 Aug 2022, 11:54
Company paid my salary but its not in my account
Where is our money CAPITEC! My app is working perfectly but salary is still not reflecting, company confirmed they made payment to my account whats going on and when will my salary reflect?! I have bills to pay too, kids to feed, I lost a day at work due to this issue. Please do not tell me you're working on it like you tell your other clients i NEED TO KNOW WHERE MY MONEY IS AND HOW SOON I CAN EXPECT IT TO BE PAID INTO MY ACC.
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Replies (3)AS
Andrea S's updateReviewer Update
06 Aug 2022, 11:59I mean its such a shame that capitec will possibly loose half of its clients due to this issue...its affecting clients nationwide
And we have no assurance of getting our salaries... z
And we have no assurance of getting our salaries... z
AS
Andrea S's update06 Aug 2022, 11:59
Reviewer Update
I mean its such a shame that capitec will possibly loose half of its clients due to this issue...its affecting clients nationwide
And we have no assurance of getting our salaries... z
And we have no assurance of getting our salaries... z
Capitec Bank's replyOfficial
06 Aug 2022, 13:36Good day Charmaine
We're sorry for the inconvenience caused due to the system issues we've encountered this week.
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
We're sorry for the inconvenience caused due to the system issues we've encountered this week.
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
Capitec Bank's reply06 Aug 2022, 13:36
Official
Good day Charmaine
We're sorry for the inconvenience caused due to the system issues we've encountered this week.
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
We're sorry for the inconvenience caused due to the system issues we've encountered this week.
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
AS
Andrea S's updateReviewer Update
11 Aug 2022, 08:53Thank you
AS
Andrea S's update11 Aug 2022, 08:53
Reviewer Update
Thank you