PT
Peggy T

1 reviews | Active since Oct 2019

16 Aug 2024, 13:28

compansation and refund

Peggy T’s reply 12 Aug 2024 at 21:31 My post is very clear that I work in a call center. Why close my case without resolving it . Call me atv11am I'll be on tea Peggy T’s reply 13 Aug 2024 at 20:22 No call no satisfaction to my complaints. Capitec cause me 346 financial costbdir to this delay . Who will be liable for this am in debt due this delays I wantbto be compasated for this I saw the refund came in please let me know how will I be compensated for the delayed refund that has caused me that money was meant to be in my account long ago iam I debt of the R206 and R140 that was supposed to be paid for my other fees . Please let menknow is is liable for that payment Show quoted text Peggy T’s reply 15 Aug 2024 at 21:11 I have waited for a response and solution. I want to be compensated for the loss and delays in getting my money back I need this money same date of deduction which was the 30th I had to double pay a fees as I was short of this 12days into the month I get my 206 and 140 totally unacceptable. No remote and courtesy to get this matter I have been treated badly by this bank in so many occasions but always understood and kept quite oh my good please refunds my added cost asap

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Aug 2024, 14:08
Official
Good day Peggy. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.

Best regards,