AK
Alastair K

1 reviews | Active since Aug 2020

21 Mar 2022, 17:09

Communication problems

I have been trying to contact Capitec Bank via their *** email address to which it constantly says does not exist.

I have on numerous occasions needed to contact Capitec other than by phone call because I am based outside of SA but cannot do so. It’s always a rigmarole to get in touch with them and have to resort to Hllopeter each time to get a response out of them.

Can someone from Capitec please contact me via email regarding a query I need resolved urgently.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Mar 2022, 06:47
Official
Good day  Alastair

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank