Common sense

<p>I went into capitec n1 city spoke to a lady she advise that my Internet statements must be stamped... I went to FNB got it stamped transferred to another consultant Chrishane. Who was lovely and tried to help... after scanning my docs again... she advised the stamped Internet statement is not acceptable. I told her the manager said it was. I asked to speak to manager Jaco van der merwe. He never came forward. Chrishane eventually looked at capitec policy of branch credit granting policy and it stated the Internet statement is not excepted except fnb.... clause 2 .2.4. Capitec manager wanted my original fnb statement stamped. I explained it's an original and Internet statement is stamped. You want me to move across to a bank with manager clueless... cannot assist customers. Why should I move to u?? How are u any better than other banks when your manager can't come speak to customer. When to your branch at 12pm and still sitting here is now 2h31pm.... 2 and a half hours for nonsense.</p>