Collections can't collect

I eventually got a personal loan from Capitec, not allowing me to do the instant loan because of my contract but they did allow a personal 3 month loan at an extremely high interest rate.<br> <br> The issue came when changing banks on my side.<br> I informed Capitec of the bank change about or two before the debit order date. Come the day of the debit order, they tried to debit the old account (which had no funds). <br> <br> After contacting the call center the following day, they said they updated my banking details and the debit order would go off the following day (26th June), which never happened. <br> <br> Yesterday (15th July) when I called in, after a number of call hangups (when you answer the phone goes dead) or missed calls from the call center, to make arrangement to pay.<br> <br> Today, got a phone call about the same thing I arranged yesterday. <br> <br> ONTOP of this, they now want to charge me interest on the outstanding amount, which they failed to debit.<br> <br> All in all, just don't go with a Capitec loan if this is what happens when trying to make sure your account is up to date.<br> <br> p.s. The call center just don't understand or care what happened