Clueless, useless, confused
I had a stop order go off twice. Trying to figure out what happens I spoke to 3 agents. One I lost the signal the other just put down and the 3rd tried. 1st said can request to have money returned.2nd can’t request from institution and beneficiary duplicated so any payment will be duplicated ( sounds like system issue) 3rd said can request I must have made mistake. Don’t use recurring payments on the app it does not reflect in history!!! Pathetic service I’ll just do it myseld
Helpful (0)
Replies (5)0
Replies (5)'s updateReviewer Update
26 May 2022, 07:05Oh an I tried to delete the beneficiary and get an error message. Which refreshed my memory got error messages creating original payment! Your app is broken- ps don’t apologize for the inconvenient we all know you not sorry!
's update26 May 2022, 07:05
Reviewer Update
Oh an I tried to delete the beneficiary and get an error message. Which refreshed my memory got error messages creating original payment! Your app is broken- ps don’t apologize for the inconvenient we all know you not sorry!
's updateReviewer Update
26 May 2022, 07:15And those duplicated payments still reflect as recurring on my app… tried to delete them but can’t…say you are aware of the issue —— let’s be honest you are not and don’t see it as an issue
's update26 May 2022, 07:15
Reviewer Update
And those duplicated payments still reflect as recurring on my app… tried to delete them but can’t…say you are aware of the issue —— let’s be honest you are not and don’t see it as an issue
Capitec Bank's replyOfficial
26 May 2022, 07:25Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply26 May 2022, 07:25
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
's updateReviewer Update
26 May 2022, 10:35It’s later and I tried to delete the beneficiary that the agent said was duplicated but still not allowing me
's update26 May 2022, 10:35
Reviewer Update
It’s later and I tried to delete the beneficiary that the agent said was duplicated but still not allowing me
's updateReviewer Update
26 May 2022, 11:44It is later now, but still can’t delete that beneficiary. But you are “aware of the issue “… or atleast Some system response somewhere is
's update26 May 2022, 11:44
Reviewer Update
It is later now, but still can’t delete that beneficiary. But you are “aware of the issue “… or atleast Some system response somewhere is