CLUELESS- AGENTS...

On the night of 14th-April-2015. I did a transaction through (Cellphone- Banking) whereby I was buying/purchasing Electricity however the transaction did not process as it kept rejecting and giving off an ERROR message prompting me to contact the CALL CENTRE... I did as instructed, this after I had exhausted about (R30.00) of my airtime trying to purchase electricity. <br> When i eventually got through to the CALL CENTRE a ZANDILE rudely answered the phone. As I was relating my query I could sense some irritability from the other end of the line.<br> All she told me was \IF YOU GETTING AN ERROR MESSAGE.. THEN THAT'S WHAT IT!! THERE IS NOTHING THAT SHE CAN DO/ ASSIST ME WITH". She then \""HUNG-UP\""... <br> Please bear in mind that I had to load airtime worth (R90.00) before I could even get through to that CALL CENTRE. <br> <br> CAPITEC CALL CENTRE SHOULD HIRE NEW STAFF.. AND COMPITENT ONE'S..<br> """