pM
philani M

1 reviews | Active since Feb 2023

19 Dec 2025, 17:20

Closure of *****ulent Account

Subject: Urgent: Closure of *****ulent Account Held by Mr. Mangangi

Dear Capitec Customer Service,

I am writing to express my extreme concern and disappointment regarding a **** account held by Mr. Mangangi, which has been the subject of a formal complaint lodged with your institution. Despite the complaint and provision of irrefutable evidence, including financial statements, the account remains active, facilitating ongoing *****ulent activities targeting vulnerable students.

The individual in question has engaged in deceptive practices, soliciting payments of R40 for academic results, R400 for academic results, and falsely promising graduation gowns. These actions are a blatant abuse of Capitec's services and have caused significant distress to numerous students.

I implore Capitec to take immediate action to: 1. Freeze and close the account(s) associated with Mr. Mangangi. 2. Provide a response regarding the actions taken, along with a reference/link number for tracking purposes.

Evidence supporting this complaint is available upon request. The continued tolerance of this account undermines trust in Capitec's commitment to protecting its customers.

For urgency, please contact me or refer to the provided link number: ***.

Sincerely, Philank

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Dec 2025, 18:39
Official
Good day philani M, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec