JL
JP L

1 reviews | Active since Mar 2019

11 Mar 2019, 11:34

Closing of an account

Hi

To whom this may concern

Ive app**** for debt review and had to change bank accounts. I was told i need to close my bank account at Capitec due to the fact they will still try and debit my account meaning there will be interest charged and bounce back fees charged.

I went into Capitec bank and they told me they are not able to close the account as i have outstanding loans and my credit card.

But they will be getting their money from the debt review and i was told they are not allowed to deny me

Please can someone assist me as i dont want charges being added over time that i have to pay as i cannot afford it.

Thanks in advance

Kind Regards

JP

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Mar 2019, 08:33
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank