JL
JP L
1 reviews | Active since Mar 2019
11 Mar 2019, 11:34
Closing of an account
Hi
To whom this may concern
Ive app**** for debt review and had to change bank accounts. I was told i need to close my bank account at Capitec due to the fact they will still try and debit my account meaning there will be interest charged and bounce back fees charged.
I went into Capitec bank and they told me they are not able to close the account as i have outstanding loans and my credit card.
But they will be getting their money from the debt review and i was told they are not allowed to deny me
Please can someone assist me as i dont want charges being added over time that i have to pay as i cannot afford it.
Thanks in advance
Kind Regards
JP
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
12 Mar 2019, 08:33I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply12 Mar 2019, 08:33
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
