cM
chimy M

1 reviews | Active since Sept 2010

05 Jul 2023, 11:57

Closing my account without informing me.

The bank closed my account without informing me about the reason. I went to Capitec closed my account without notice. On 04 July 2023 I went to Capitec to check what the problem is. They told me that they will come back to me. They called me on 05 July 2023 informing me that an amount of R600 was deposited on 29 May 2023 into my account *****ulently (two months ago). I cannot access my account or the app, to check what transpired on the day. They will not disclose nor give me information of where the money was coming from. it's a stalemate.

0
Replies (1)
cM
chimy M's update06 Jul 2023, 12:54
Reviewer Update
Good day
My problem was partly resolved, the app and the account is now active, but i am required to pay R70,00 for the card that was stopped (Not being my fault). I still have the old card why pay for other one?