Closing my account due to useless service!

On friday the 29th of June 2018 my employer had paid my salary from their Nedbank account to my Capitec account. To date it has still not cleared! I have never had an issue like this before, even if the last day of the month fell on a weekend, my salary always cleared quickly. I went into a branch on Sunday and they could not trace my salary. I called the Capitec call centre this morning and again, they have no record what so ever of my salary. I checked with my employer and it had cleared from their side. When i called the call centre, the call agent actually argued with me and said it is not Capitecs fault that my salary has not reflected and that its my problem that my debit orders have bounced! I have opened up an FNB account, i will be using that from now on! One of the most important lessons in life, is to not mess with someones money! I will be taking to social media later on today if this matter is not resolved! I EXPECT an apology from the call centre agent, you may find out what her name is etc! Pay me my money or i swear to god, i WILL bring Capitec to order very quickly!