RG
Roopal G

1 reviews | Active since Mar 2014

28 Aug 2023, 15:59

Closed accounts

I dont get this bank , i did a credit card application at a branch, and it was aproved they just needed to verify employment which the lady told me will get back to me next morning,

Nothing happened for about 2 weeks , i did an application on the app for a credit card again was approved pending documents, kept submitting documents over and over nothing happend and i stopped replying ,

Today i went to a branch to ask them to sort out they check it n say the application was canceled to to no response , i still have the chat where i sent everything, so i ask can we revive it or reapply or something, she says we have to reapply ,

Okay cool give all my docs again for the 5th time , now all of a sudden they can only give me a loan 10 times more then the credit card limit i require , but the lady says cant do a credit card , IT SHOWS ON THE SYSTEM IT WAS APPROVED LAST TIME, THE ONLY THING THAT CHANGED IS MY SALARY INCREASED!!!!, NOW THEY WILL ONLY GIVE ME A LOAN ,

IM SORRY I WAS IN THE PROCESS OF ENQUIRING TO MOVE ALL 3 OF MY COMPANIES TO CAPITEC CAUSE THEY SEEMED TO ACTUALLY GIVE SERVICE, BUT NOT ONLY HAVE I CANCELED THAT WHOLE THING BUT IVE CLOSED ALL MY ACCOUNTS WITH CAPITEC , ALL I NEEDED WAS A SMALL PETTY CASH CREDIT CARD FOR MY DRIVER BUT IT BECAME SUCH A MISSION

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Aug 2023, 09:00
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank