SX
Sandile X
1 reviews | Active since Nov 2025
26 Nov 2025, 07:20
Closed account without notice.
Capitec bank closed my account without notifying me that they are closing it. I'm not even sure what was the reason but what upsets me the most is that if you want to close my account, rather notify me at least 24-48hrs in advance so I can access whatever funds that might be available in the account then to just close down the account without notice. I received an email and that my account was closed, just like that. Capitec bank really needs to do better in customer relations.
At this point, I would like to have my account reinstated so I have access to my account.
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Replies (1)Capitec Bank's replyOfficial
26 Nov 2025, 08:35Good day Sandile,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply26 Nov 2025, 08:35
Official
Good day Sandile,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
