ZS
Zisanda S
1 reviews | Active since Aug 2023
13 Dec 2023, 12:30
CLOSED ACCOUNT
On August my capitec account was closed after I had received an amount of R2500 which I was helping a person who didn’t have capitec app on their phone at that time. The person had asked me to do a cashsend to them, I have evidence of every chat. Then capitec closed my account concluding that my account is mule. I dont understand and I need my account back, capitec is so unreliable.
I want them to reinvestigate and allow me to show them my evidence!
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Capitec Bank's replyOfficial
13 Dec 2023, 13:54Good day Zisanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply13 Dec 2023, 13:54
Official
Good day Zisanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank