mR
madge R

1 reviews | Active since May 2017

29 Jun 2020, 16:56

Closed account due to *****

I'm madge mmathabo ramabenyane, ID number ***6****5, few years back, I use to bank with capitec. They informed me that their closing my account because of ***** that happened, and I was informed that my account received money from that *****. When I went to the bank they informed me that someone made a ***** at Absa and send the money to his wife that is a cousin to me, and she sent me money less that 350 that she was owing me. To my surprised I was not aware about the source of that money as I know that she was working. Now I'm punished because of someone mistake that I don't know anything about. I went back to capitec few month back to open an account again, I was turned back. I want to reopen my account, hello Peter please assist me.

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Replies (2)
Capitec Bank
Capitec Bank's reply30 Jun 2020, 08:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Banl 
mR
madge R's update02 Jul 2020, 09:05
Reviewer Update
thank you very much. someone called me yesterday, the matter is solved.