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Livhuwani L

1 reviews | Active since Jul 2023

11 Jul 2023, 18:48

Closed account

I'm so heartbroken since 2022 capitec closed my account and i submit affidavit and copy of my ID they said they will open my account since today my account is still closed and I use that account for my small business its very important to me I don't know what should I do to get my account again even my side account it's no longer working

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Replies (5)
Capitec Bank
Capitec Bank's reply11 Jul 2023, 20:03
Official
 
Good day Livhuwani 
We acknowledge receipt of your query and have assigned your matter to a designated official. 
You will receive further contact within the next business day. 
Kind regards 
Capitec Bank 
LL
Livhuwani L's update14 Jul 2023, 09:15
Reviewer Update
They just call me and they said they can't open my account I'm so heart broken😭😭 this account is very important even in my small business
LL
Livhuwani L's update14 Jul 2023, 10:52
Reviewer Update
I was busy selling voucher and airtime also from different people and I don't know who send me the money that they tell me it belong to the ***** I'm busy playing someone else mistake I was trying to feed my family and this happen to me I don't who report my account 😭😭😭 plz help me
LL
Livhuwani L's update14 Jul 2023, 13:22
Reviewer Update
My heart is broken😭😭 just because I was trying to feed my family and I received the from different people I'm innocent to this I don't know nothing I'm paying for someone else mistake I don't know who can help me for this I want my account back again 😭😭😭 just because many people was buying voucher to me and I was receiving money from different people 😭😭
Capitec Bank
Capitec Bank's reply14 Jul 2023, 18:11
Official
Good day  Livhuwani Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank