Closed account

Please help me here I opened an account with capitec bank and transfer money from my business to my new savings account in capitec . After few days my account was on hold with my money inside. I figured to get back my money because they **** to me that someone reported ***** money as I was the one transferred the money to my account. They asked statement of my business account as a proof that the money was from my fan account. Then I was told they are investigating the matter I then went to the bank to find out but I was told they were still investigating until today in 2019. I passed by today to check and I was told I won't have any account in capitec. As a South African do I deserve this treatment from the bank. Please help as I need my account or even if it's new