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Sthenjwa M

1 reviews | Active since Mar 2024

23 Oct 2024, 07:52

CLOSE YOUR CAPITEC ACCOUNT BEFORE ITS TOO LATE.

INCIDENT NUMBER/ ***. ID NUMBER: ***

Greetings Sir/Madam.

I am Ayanda Hugh Mthanti, ID Number ***.

I transacted R55 000.00 to Ms Cele, whom I authorise to be a beneficiary that I know but to my suprise the beneficiary whom I paid did not receive the money till date.

I then also included funds for delivery of funeral purposes along with ***s and it's delivery that was going to be utilised in the funeral.

To my suprise, Capitec decided to Freeze the account of Ms Cele

I am of the view that Capitec bank has become a bank of ****mers whereby yourself as a customer you do not have the power to control your money.

I will be writing to the news as well as to everyone that Capitec is day light robbing us as it's client. It is unacceptable.

I demand that the account of Ms Cele whom I transacted to to be released which is R55 000.00.

I have also attached everything document.

Please release the funds along with Ms Cele Account as I do give consent.

My Cellphone number is +***8

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Replies (2)
Capitec Bank
Capitec Bank's reply23 Oct 2024, 09:00
Official
Good day Sthenjwa Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Sthenjwa M's update23 Oct 2024, 09:32
Reviewer Update
Hello Capitec, you have been saying that for the past 48 hours, with no assistance. Can you kindly stop please, this is unfair guys.