Close your bank accounts ASAP !!!!!

Item: Capitec Bank
Rating: 1
Author: Siphiwe M

I am absolutely disgusted by the service of this bank. I called them as soon as I made payment to the wrong account and they told me they will help me I'm 7-14 working days. It's almost a month, today R160 is deducted from my account but mo feedback nothing. When I call, the matter is still being dealt with but money was deducted. Truly appalled how this bank ****s us of our hard earned money. Truly annoyed by this !!!!!

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

14 Dec 2021, 10:44

Good day Siphiwe

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply14 Dec 2021, 10:44

Official

Siphiwe M's updateReviewer Update

30 Dec 2021, 15:23

I got a call and still no feedback 😏

Siphiwe M's update30 Dec 2021, 15:23

Reviewer Update

I got a call and still no feedback 😏

Capitec Bank's replyOfficial

21 Feb 2022, 10:20

Hi Siphiwe

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply21 Feb 2022, 10:20

Official