ZN
Zintle N
1 reviews | Active since Nov 2013
30 Dec 2020, 10:06
Close my account permanently.***1. Acc ***
I am very disappointed at how Capitec decided to withhold funds from my account over false accusations from a potential tenant. I have been banking with Capitec since 2010 and the past 2 years I have been receiving my salary and rental amount from tenants. I submitted an affidavit as suggested by Capitec but no you took the ***** side. Case number ***1. Can you kindly close my account forever and keep my funds you have withheld without even contacting me. Your integrity is questionable when you believe *****.
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Replies (3)
Capitec Bank's replyOfficial
30 Dec 2020, 10:14Good day Zintle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Dec 2020, 10:14
Official
Good day Zintle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
ZN
Zintle N's updateReviewer Update
30 Dec 2020, 10:22Please close that account forever. I am done with Capitec you've caused enough depression in a day that could take time. I want it closed no robotic responses.
I am experiencing the worst break down because of how you handled the issue . I just want it closed now.
I am experiencing the worst break down because of how you handled the issue . I just want it closed now.
ZN
Zintle N's update30 Dec 2020, 10:22
Reviewer Update
Please close that account forever. I am done with Capitec you've caused enough depression in a day that could take time. I want it closed no robotic responses.
I am experiencing the worst break down because of how you handled the issue . I just want it closed now.
I am experiencing the worst break down because of how you handled the issue . I just want it closed now.
ZN
Zintle N's updateReviewer Update
31 Dec 2020, 10:16I have been unfairly treated as a Capitec customer, Capitec involved themselves between a dispute over a lease agreement and inconvenienced me by holding my funds.
I have escalated this to the Ombudsman as I was unfairly treated.
My Ombudsman i Reference Id - 50LM26W7.
Basically any tenant or penitential tenant can go against the rules and terminate an agreement and lie and report funds be de*****ed and Capitec will lock the account.
I have escalated this to the Ombudsman as I was unfairly treated.
My Ombudsman i Reference Id - 50LM26W7.
Basically any tenant or penitential tenant can go against the rules and terminate an agreement and lie and report funds be de*****ed and Capitec will lock the account.
ZN
Zintle N's update31 Dec 2020, 10:16
Reviewer Update
I have been unfairly treated as a Capitec customer, Capitec involved themselves between a dispute over a lease agreement and inconvenienced me by holding my funds.
I have escalated this to the Ombudsman as I was unfairly treated.
My Ombudsman i Reference Id - 50LM26W7.
Basically any tenant or penitential tenant can go against the rules and terminate an agreement and lie and report funds be de*****ed and Capitec will lock the account.
I have escalated this to the Ombudsman as I was unfairly treated.
My Ombudsman i Reference Id - 50LM26W7.
Basically any tenant or penitential tenant can go against the rules and terminate an agreement and lie and report funds be de*****ed and Capitec will lock the account.