LP
Lucy P

1 reviews | Active since Apr 2018

13 Feb 2021, 19:29

Clients are not protected by this bank

I've never used the card for purchasing anything online and they insist I did because there are some payments being made on my card. Claiming if I wan go foward with investigating I have to pay R150 or rather change a card that I have to pay R70. This bank is useless and they don't protect their clients. They don't even care.

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Feb 2021, 09:03
Official
Good day Lucy 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank