1 reviews | Active since Jun 2015
Client Service Call Centre - non existent !!
Capitec Client Care Call Centre - RUDE * unhelpful. On several occassions I have had the misfortune of having to call this Centre - EVERY time I have got no help & had to put up with an attitude of note ! Forcing me to have to go to the bank personally to resolve any issues.
Good day
Please accept our sincere apologies for the delay as we have experienced some technical difficulties.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
Please accept our sincere apologies for the delay as we have experienced some technical difficulties.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank